Pure Anne Savage - Postponed Event

We're extremely sorry...

... for any disappointment caused by the postponement of Pure Anne Savage that was due to take place on Saturday 28th April 2018.

Judging by the messages we have subsequently received we're confident that re-scheduling the event is the most appropriate course of action. We are currently working on a new date and expect to make an announcement in the next couple of weeks.

There are three options.

 

Option 1:
Wait for the new date to be announced:

We're committed to running the event in the future and are looking at dates at the moment. 

We recommend keeping hold of your ticket until we have confirmed the new date.  If the new date is acceptable to you then your e-Ticket will be valid for the new date.

If the new date is not convenient we'll process a full refund for you.

You don't need to take any action at the moment.

 

Option 2:
Convert your Pure Anne Savage ticket to a £25 off voucher for A Weekend Away With Anne Savage

You may exchange each Pure Anne Savage ticket for a £25 voucher towards a place at A Weekend Away With Anne Savage.  The voucher can be used for existing bookings in the same name as the eTicket or new bookings (also in the name of the eTicket).

Please click EXCHANGE and REFUND below.


Conditions of use:
Max one voucher per place.  The lead booker that appears on the Pure Anne Savage ticket must be the same one that books for A Weekend Away With Anne Savage.   (Our no fee for name changes for A Weekend Away events does not apply to bookings using the £25 discount voucher). you can use more than one voucher per booking as long as there is the corresponding number of guests.  For example, if you have two Pure Anne Savage tickets and you book a twin room for two people, you can use two discount vouchers. Discount vouchers can only be used in one booking. 

 

Option 3:
Full Refund

If you prefer, we can offer a full refund including moreonthedoor.com transaction fee. 

Please allow up to 72 hours.  Note we can only refund to the same account that initially paid for the tickets.

Please click EXCHANGE and REFUND below.

Out Of Pocket Travel Expenses

Although we are only liable for the cost of the event ticket, We Love Hard House will reimburse reasonable out of pocket travel expenses for travel that was booked and paid for before Friday 20th April 2018.  Out of pocket means that you are unable to get a refund from the travel operator (and therefore out of pocket).

Your travel documentation must clearly show the date of purchase and that outbound travel is to a destination commensurate with the location of the event and that travel was due to start on 27th or 28th April 2018 and that the ticket is non-refundable.  This offer is for intended non-refundable pre-booked travel to attend Pure Anne Savage via rail,  domestic ferry (Isle of Wight, Isle of Man and CalMac) or coach services.


If you have a ticket which does not meet the above criteria please contract the travel operator for a refund.

Important!

To process either option two or three, you will need to have your moreonthedoor.com eTicket number AND the email address that your eTickets were sent to.  CLICK HERE for help on finding your moreonthedooor.com eTicket number.